Upon entering the beautiful reception area, I have always been greeted by name and with a warm smile from Complete Dental or one of her exceptional staff members. It’s always a pleasant experience with friendly and often fun conversation.
At times, a visit is planned in advance, while in other situations it happens when something needs attention. When you attend our clinic, we begin by understanding what has changed and what you would like to address before discussing the next steps.
Based on what is observed, suitable options are outlined in a way that is easy to follow. Treatment may include cosmetic treatments such as teeth whitening, crowns, examinations, dental cleaning, fillings, and options to restore lost teeth, depending on your situation. Each stage is explained clearly so you can decide how to move forward. This allows different aspects of your care to be considered and prioritised where needed.
For over 20 years, we have supported dental care locally.
During visits, equipment supports assessment and guides care decisions.
Across nearby suburbs, many continue visiting us for ongoing care.
Through training and experience, our team supports everyday dental care.
Maintaining good oral health involves a steady combination of regular dental visits and everyday habits. We place importance on early care and ongoing awareness so changes can be identified before they become more complex. Through guidance and continued support, care remains easier to manage over time. This helps individuals and families maintain healthy teeth and gums while reducing the need for more involved treatment.
At the start of your visit, your current dental health is reviewed along with any concerns you may have. From there, what is observed is explained clearly, so the situation is easy to understand. As dental techniques continue to develop, our approach is regularly updated to reflect current knowledge and clinical understanding. Based on your assessment, care may be prioritised, staged, or scheduled across future visits where needed.
Upon entering the beautiful reception area, I have always been greeted by name and with a warm smile from Complete Dental or one of her exceptional staff members. It’s always a pleasant experience with friendly and often fun conversation.
Dr Alice Yang Massed takes the time to explain everything and goes above and beyond to make you feel comfortable in the beautiful practice she has opened. I look forward to my future visits at Complete Dental.
From Tugun, the drive to our Elanora clinic usually takes around 5 to 10 minutes by car. The route passes through familiar coastal and local streets, making the trip straightforward when planning your visit.
Our dental clinic is positioned close to The Pines Elanora, a recognised shopping centre in the area that can help you identify the location more easily.
When you arrive, parking is available at the clinic, with nearby street spaces also available if needed. Being located within a short distance makes it easier to arrange appointments around your day, whether you are coming in for a check-up, addressing a concern, or continuing with planned care.
Note: Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.
We offer several ways to manage costs, including cash, credit cards, and HICAPS for on-the-spot claims. Flexible payment options are also available, allowing expenses to be spread over time. This can make arranging care more manageable, depending on your circumstances and how you prefer to plan your payments.
Our dentists speak English, Mandarin, Korean, and Cantonese. This allows conversations to remain clear when discussing your oral health, asking questions, or understanding recommendations. Being able to communicate comfortably can help you feel more informed throughout your visit and make it easier to follow any guidance provided during appointments.
Technology such as an Airflow machine, CEREC system, OPG imaging, and a 3D scanner supports your dental appointments at our clinic. These tools assist in assessing your oral health and planning care. Using this technology helps provide a clearer understanding of your condition, supporting decisions about treatment and ongoing care.
Yes, we are connected with several health funds as a preferred provider, including Bupa, Medibank Private, HCF, CBHS, Westfund, and NIB. This can make it easier to process claims during your visit. Being linked with health funds allows patients to access benefits more smoothly when attending appointments at our clinic.
Yes, our clinic follows recognised quality standards and is QIP-accredited. This reflects a commitment to maintaining safety and care standards. Accreditation involves regular review processes, demonstrating that structured systems are in place to support consistent care and ongoing improvement within the clinic environment.
Yes, eligible children can access care through the Child Dental Benefit Scheme. This allows certain services to be provided based on individual eligibility. Families can use this scheme to support early dental care, helping children maintain healthy teeth as they grow and develop through different stages of life.
Comfort is supported during your visit through a calm and welcoming setting. Features such as ceiling-mounted televisions and warm blankets are available on request. These additions help make the experience more relaxed, allowing you to feel at ease while receiving care at our clinic throughout your appointment.
Dental implants may be considered when replacing missing teeth and restoring function. They are planned based on your oral health, bone support, and overall needs. This approach focuses on maintaining natural teeth where possible while providing a stable option that can support long-term function and daily use.
Root canal therapy may be used when the inner part of a tooth becomes affected by infection or damage. It focuses on removing the affected tissue while preserving the outer structure. This allows the tooth to remain in place, supporting function and helping avoid removal where possible.
General dentistry includes services such as routine examinations, cleaning, fillings, and monitoring of your oral health. These form part of general dental care that supports healthy teeth and gums over time. Regular visits can help identify early changes, allowing concerns to be managed before they become more complex or difficult.