Upon entering the beautiful reception area, I have always been greeted by name and with a warm smile from Complete Dental or one of her exceptional staff members. It’s always a pleasant experience with friendly and often fun conversation.
When something changes, or when it’s time for a check, visiting our dentist becomes part of staying on track with your oral health. Before anything is recommended, we focus on understanding what has brought you in and what you would like to address at our clinic.
From there, suitable options are outlined based on what is found during your visit. Treatment may include examinations, dental cleaning, fillings, crowns, cosmetic treatments such as teeth whitening, or ways to restore missing teeth, depending on your situation. Clear explanations at each step allow you to decide how to move forward in a way that suits your needs. This allows your care to be planned at a pace that reflects your situation and priorities.
For over 20 years, dental care has been provided here.
Tools used during visits assist with evaluation and planning.
Many nearby residents continue attending for ongoing dental visits.
Our team uses training and experience to support dental care.
Looking after your teeth and gums requires more than occasional visits, as daily habits and ongoing care both play a role. Our focus is on prevention and early attention, helping reduce the risk of concerns developing further. By sharing practical guidance and supporting consistent care, we help you stay aware of your oral health. Over time, this helps maintain stability and supports long-term dental health.
At the beginning of your visit, your current dental health is reviewed along with any concerns you may have. What is observed is then explained in clear terms, so the situation is easy to understand. As dental methods continue to develop, our approach is updated to reflect current understanding and clinical knowledge. Next steps are planned based on what is found, which may include monitoring, immediate care, or arranging future treatment.
Upon entering the beautiful reception area, I have always been greeted by name and with a warm smile from Complete Dental or one of her exceptional staff members. It’s always a pleasant experience with friendly and often fun conversation.
Dr Alice Yang Massed takes the time to explain everything and goes above and beyond to make you feel comfortable in the beautiful practice she has opened. I look forward to my future visits at Complete Dental.
From Palm Beach, reaching our Elanora clinic usually takes around 10 to 15 minutes by car. The drive follows familiar local roads, making it a practical option when planning your visit without needing to set aside additional travel time.
Our clinic is located near The Pines Elanora, a well-known shopping centre in the area that can help when locating us for the first time.
On arrival, parking is available at the clinic, with nearby street spaces also accessible if needed. With the clinic positioned close by, it becomes easier to organise appointments around your day, whether you are attending for a routine check, addressing a concern, or continuing with planned care.
Note: Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.
You can pay using cash, credit cards, and HICAPS for on-the-spot claims during your visit. Flexible payment solutions are also available, allowing costs to be managed over time. These options help you organise payments in a way that suits your budget and preferences.
Yes, our dentists are able to speak English, Mandarin, Korean, and Cantonese. This allows discussions about your dental health to remain clear and easy to understand. Being able to speak in a preferred language can help when asking questions, discussing concerns, or understanding recommendations provided during your visit to the clinic.
Equipment used during dental appointments includes an Airflow machine, CEREC system, OPG imaging, and a 3D scanner. These tools support how dental treatment is assessed and planned. By using this equipment, we can better understand your condition and provide information that helps guide decisions about your care.
Support for children’s dental care is provided through the Child Dental Benefit Scheme for eligible patients at our clinic. This allows certain services to be accessed based on individual eligibility. Families can use this scheme to support early care, helping children maintain healthy teeth as they grow and develop.
Quality is maintained through QIP accreditation, reflecting a commitment to recognised standards across safety and care. This involves regular review of processes and systems within the practice. It shows that structured approaches are in place to support consistent dental excellence and ongoing improvement.
Health funds accepted at our clinic include Bupa, Medibank Private, HCF, CBHS, Westfund, and NIB. This can make it easier to process claims through your provider. Patients with health insurance may find it more straightforward to access benefits when attending appointments at our clinic.
Comfort is supported during dental visits through features such as ceiling-mounted televisions and warm blankets available on request. These small additions help make the experience more relaxed, allowing you to feel settled while receiving care during your time at the clinic.
Dental implants may be considered when replacing missing teeth and restoring function. They are planned based on your individual patient needs and overall oral health. During your visit, suitable treatment options are discussed so you can understand what may be involved and decide how to move forward.
Invisalign uses a series of clear aligners to gradually move teeth into position. It may be considered part of cosmetic dentistry when alignment is a concern. Our dentist will discuss how the process works, including how aligners are worn and changed, so you understand what to expect.