Upon entering the beautiful reception area, I have always been greeted by name and with a warm smile from Complete Dental or one of her exceptional staff members. It’s always a pleasant experience with friendly and often fun conversation.
At Complete Dental, your care is planned around your needs, your schedule, and your long-term oral health. When you visit, we focus on understanding your concerns, checking your teeth and gums, and explaining any changes we notice so you can decide what to do next. Some visits are simply for regular maintenance, while others may involve treatment to restore comfort or function.
Our experienced dental team discusses each step with you and helps you plan future care in a way that feels organised and manageable. This may include preventive care, restorative treatment, cosmetic options, and care designed to support your oral health as your needs change over time.
We have supported family dental care for over 20 years.
Modern technology helps us organise and plan dental care.
Many families attend our clinic for their dental visits.
Our team is experienced in treating all age groups.
Regular dental visits play an important role in maintaining oral health because they allow changes to be identified early. Early attention often means smaller problems can be managed before they become more complex concerns that require more involved treatment. Regular check-ups, professional cleaning, and advice on daily care all support long-term oral health and help patients maintain healthy teeth and gums.
When treatment is required, we begin by explaining the condition, the available treatment options, and what each option involves. This allows you to take the time to consider your options and decide on a treatment plan that suits your needs and circumstances. Our dental team explains each step clearly so you understand the process, the timeline, and how treatment is planned over time.
Our team works together to provide dental care in a calm and organised environment. Many patients return to see the same team, allowing us to monitor oral health over time.
Upon entering the beautiful reception area, I have always been greeted by name and with a warm smile from Complete Dental or one of her exceptional staff members. It’s always a pleasant experience with friendly and often fun conversation.
Dr Alice Yang Massed takes the time to explain everything and goes above and beyond to make you feel comfortable in the beautiful practice she has opened. I look forward to my future visits at Complete Dental.
Reaching our clinic in Eatons Hill from Everton Hills takes around 15 minutes by car. Our practice is located near South Pine Sports Complex, which can help when planning your visit for the first time. Patients attending appointments can park in our on-site car park, with additional parking available on surrounding streets.
Being able to attend a dental appointment without travelling a long distance helps many people keep up with regular visits and recommended treatment. This helps people fit dental visits into their weekly routine more easily.
Shorter travel distances also make it more practical to attend review appointments and follow-up visits when needed, especially for ongoing care.
Note: Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.
Clear communication is an important part of any dental visit, especially when discussing symptoms, treatment choices, and costs. Our team speaks English, Mandarin, Korean, and Cantonese, which helps many families from surrounding suburbs feel more comfortable discussing their dental concerns in a familiar language. Being able to explain dental treatment properly also helps patients understand what to expect at each visit and how to plan future care. Language support can make appointments easier to manage, particularly when discussing long-term care, children’s dentistry needs, or more complex treatment that may require multiple visits over time.
Our practice uses a range of tools that support modern dentistry and help us plan and carry out dental treatment more efficiently. This includes an Airflow machine for professional cleaning, a CEREC system for one-day crowns, OPG imaging, and a 3D scanner for detailed digital impressions. These technologies help us assess teeth and gums, plan procedures, and explain conditions more clearly. Using digital systems can also make records easier to store and review over time. Technology is used to support diagnosis, planning, and ongoing care rather than replace personalised clinical judgement and experience.
We understand that managing the cost of dental services designed for long-term oral health is an important consideration for many families. Our clinic accepts cash, credit cards, and HICAPS for on-the-spot health fund claims. We also offer flexible payment options, including AfterPay, to help manage treatment costs. For more involved procedures, payment plans may be discussed before treatment begins so costs can be organised in a way that suits your schedule. Our team can explain all available options before treatment, so there are no unexpected costs.
Yes, we are a preferred provider for several major health funds, including Bupa, Medibank Private, HCF, CBHS, Westfund, and NIB. Being a preferred provider means eligible patients may receive higher rebates depending on their level of cover. Our team can help you understand your health fund benefits before your appointment. We can also provide estimates so you know the expected out-of-pocket costs in advance. This helps you plan your dental visits with a clearer understanding of your cover and treatment costs.
Yes, our dental clinic is accredited under the Quality Improvement Plan program, which means the practice is regularly assessed against national safety and quality standards. Accreditation involves reviewing infection control procedures, patient records, sterilisation processes, and overall practice management systems. These standards are in place to support safe and consistent care for patients attending the clinic. Accreditation also means our experienced team follows structured processes for patient care, record keeping, and treatment planning. This helps maintain consistent systems across the practice and supports a high standard of clinical and administrative care.
Yes, eligible children can receive care under the Child Dental Benefit Scheme, which provides government support for basic dental services over a set period. This may include examinations, cleaning, fillings, and other preventive care. Our team can check eligibility and explain what is covered before treatment begins, so parents understand how the scheme works. Early dental visits are helpful for monitoring growth, development, and oral hygiene habits. Regular visits also allow any concerns to be identified early and managed before they become more complex problems later.
Many patients want to know what their dental experience will be like before attending an appointment. At our dental clinic, we try to make visits more relaxed by providing small comforts such as ceiling-mounted televisions and warm blankets if requested during treatment. These simple additions can help patients feel more at ease during longer procedures. We also take time to explain what is happening during the appointment, so there are fewer surprises. Creating a calm and organised environment helps patients return for regular care and maintain ongoing dental health over time.
There are several ways to replace missing teeth, depending on your oral health, bone support, and long-term goals. Common options include dental implants, crowns, and bridges, which are used to replace missing teeth and restore function. The most suitable option depends on the condition of the surrounding teeth and gums. Restorative dentistry focuses on improving function, stability, and long-term oral health rather than just appearance. During your consultation, we explain how each option works, how long treatment may take, and what maintenance is required so you can plan your treatment properly.
If you experience sudden pain, swelling, or a broken tooth, you may require a dental emergency appointment. Our clinic offers same-day emergency appointments where possible, so urgent problems can be assessed and managed promptly. Emergency visits focus on identifying the cause of the problem, relieving discomfort, and planning any further treatment if required. Early care is important because untreated infection or damage can worsen over time. After the emergency visit, we may schedule review appointments to monitor healing and plan any additional care that may be required.
Yes, we offer cosmetic dentistry options such as teeth whitening and other treatments that focus on improving the appearance of teeth while maintaining oral health. Cosmetic treatment is usually planned after a general examination to make sure teeth and gums are healthy before aesthetic procedures begin. We discuss your goals, the condition of your teeth, and the expected maintenance involved so you can decide whether treatment is suitable for you. Cosmetic procedures are planned carefully so results look natural, and function remains stable over time.